Office Assistant

Miami, FL

Full Time

Customer Experience

Entry Level

LIFE IS SHORT. DO WORK THAT MAKES A DIFFERENCE.

BCA Financial Services, Inc. is seeking a full-time Office Assistant for our Customer Experience department. This is a great career opportunity for a detail-oriented person with exceptional oral and written communication skills.

Essential Functions:

Answer incoming calls, direct them to the appropriate individual or department, and take messages as needed.
Receive deliveries and visitors, manage visitor access, and maintain logs
Voice mail and e-mail retrieval and subsequent transcription to logs and accounts
Mail management to include preparation of outbound physical mail pieces and processing and distribution of inbound physical mail pieces, including facsimiles
Postage management, maintaining an adequate supply of physical and electronic postage and maintaining records of purchase and use
Image electronic and paper media to BCA’s proprietary imaging system referred to as B-Cat
Retrieval of information and transcription to accounts to assist in downstream processes

Job Requirements

Required to work from our office located at 18001 Old Cutler Road, Miami, FL 33157
High school diploma or equivalent
Previous experience working in an administrative support role
A working knowledge of patient co-pays, deductibles, financial assistance and/or charity care, hospital billing, and medical insurance would be a plus
Customer service mindset
Strong organizational skills and attention to detail
Demonstrated flexibility to adapt to shifting demands and competing priorities
Exceptional reading, writing and oral communication skills

Salary & Benefits:

Monday through Friday work schedule
Business casual work environment
Medical, GAP, Dental, Vision, and Voluntary Life Insurance
401k - with a company match!
Paid Time Off and Paid Holidays
FREE Parking!

BCA Financial Services, Inc. is an Equal Opportunity Employer
Keyword Search: customer service, administrative assistant, office support, accounts receivable, disputes, disputes resolution, customer experience, admin, admin clerk, office assistant, receptionist, assistant, data entry, medical administrative assistant, healthcare administrative assistant, medical receptionist, healthcare receptionist,

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